Official Terms & Conditions

Terms and Conditions ftn111 – A Complete Guide for All Members

This document outlines the rules, rights, and responsibilities governing the use of the ftn111 platform. Please read it carefully before registering or using any ftn111 services.

Updated: 1 January 2026 Version 3.2
Principles Home ftn111 Terms

Six key foundations underpinning the complete terms and conditions of the ftn111 platform.

18+ Age Eligibility

Only individuals aged 18 and above are permitted to register and use ftn111 services. Age verification is mandatory as part of our KYC process to protect underage users.

One Account Per User

Each user is only permitted to hold one active account at ftn111. Owning multiple accounts is a serious violation of these terms and may result in the termination of all associated accounts and forfeiture of account balances.

Accurate Information

All information provided during registration must be accurate and current. ftn111 reserves the right to request identity verification documents at any time and to suspend accounts whose information is found to be inconsistent or false.

Fair Wagering Terms

All wagering outcomes at ftn111 are final and bound by the established rules. In the event of a dispute or technical error, ftn111 reserves the right to void or review affected bets in accordance with platform policy.

Transparent Bonus Terms

Every promotion and bonus at ftn111 comes with clearly stated wagering requirements. No hidden terms — all conditions for withdrawing bonuses can be read in full on the relevant promotions page.

Responsible Wagering

Ftn111 is fully committed to responsible gambling practices. We provide self-control tools including deposit limits, betting limits, and account pause options that you can set yourself at any time through your account settings.

Welcome to ftn111. This Terms and Conditions document is a legally binding agreement between you ("Member" or "User") and ftn111 ("Platform", "we"). By registering, logging in, or using any part of the ftn111 platform — whether via the website or the Android or iOS mobile app — you are deemed to have read, understood, and fully agreed to all terms contained in this document.

Ftn111 operates as an online betting and entertainment platform offering services including Sports Betting, Live Casino, Fish Shooting Games, online Slots, and various other digital entertainment products. All these services are subject to the terms stated here, as well as relevant additional policies such as ftn111's Privacy Policy and Responsible Gambling Policy.

If you disagree with any part of these terms, please stop using the ftn111 platform immediately and contact our support team via Live Chat for assistance with account closure or other enquiries.

1. Eligibility and Account Registration

To register and use ftn111 services, you must meet all of the following eligibility requirements before completing any registration:

  • Be at least 18 years old at the date of registration. Registration by underage individuals is strictly prohibited and such accounts will be terminated immediately upon confirmation.
  • You are an individual acting on your own behalf and not on behalf of any third party.
  • Not appearing on any watchlist or prohibition enforced by any relevant regulatory body.
  • Never having had an account terminated by ftn111 previously due to terms violations or fraud.
  • Be legally capable of entering into a binding agreement.

During registration, you are required to provide accurate, complete, and up-to-date personal information including your full name, date of birth, active email address, and valid phone number. ftn111 will conduct an identity verification process (KYC – Know Your Customer) which may require you to submit a copy of your ID card, passport, or other supporting documents upon request.

Providing false or misleading information during registration is a serious violation of these terms. ftn111 reserves the right to terminate the account and withhold all funds if identity fraud is confirmed.

2. User Account and Security

Each user is only permitted to own one (1) active account at ftn111. Holding multiple accounts — whether in your own name or using another person's identity — is strictly prohibited and will result in the termination of all associated accounts and the forfeiture of all balances and bonuses.

You are fully responsible for the security of your account login credentials. ftn111 recommends that you:

  • Use a strong, unique password combining uppercase letters, lowercase letters, numbers, and special symbols.
  • Enable the Two-Factor Authentication (2FA) feature available in your account security settings.
  • Not sharing your login credentials with anyone, including family members or friends.
  • Log out of your account after each session, especially when using a shared device.
  • Notify the ftn111 support team immediately if you suspect your account has been accessed without authorization.

Ftn111 will not be held liable for any losses arising from unauthorised access caused by the user's own negligence in safeguarding their login credentials.

ftn111 uses 256-bit SSL encryption to protect all communication between you and our platform. Our 2FA system adds an additional critical layer of protection for your account.

3. Deposits, Withdrawals and Payments

Ftn111 supports a range of popular and trusted payment methods in Malaysia, including DuitNow, FPX, TnG eWallet, Boost, and GrabPay. All financial transactions on the ftn111 platform are processed in Malaysian Ringgit (MYR).

ftn111 Deposit Policy:

  • All deposits are processed instantly and funds will be credited to your account shortly upon payment confirmation.
  • Minimum and maximum deposit limits are set according to your chosen payment method and membership status.
  • Ftn111 does not charge any additional fees for deposits — however, payment providers may impose their own separate transaction fees.
  • Deposited funds must originate from a legitimate source and belong solely to the registered user.

ftn111 Withdrawal Policy:

  • Winning withdrawals are processed to a registered Malaysian bank account in the same member's name within 5 to 30 minutes for standard requests.
  • Ftn111 reserves the right to request additional identity verification before processing withdrawals that exceed certain limits as a security measure.
  • Withdrawals may only be made to the same account or payment method used for your first deposit — this is a strict anti-fraud security policy.
  • Accounts currently undergoing KYC review or investigation may experience delays in withdrawal processing.
Any attempt to use another person's payment method or to use funds derived from illegal activity is a serious violation that will be reported to the relevant authorities.

4. General Wagering Rules

All wagering activity at ftn111 is subject to the specific rules for each game type or market. Detailed rules for each product — including sports betting, Live Casino, Slots, and Fish Shooting Games — are available in the relevant help and game rules section on the ftn111 platform.

The general principles applicable to all types of wagering at ftn111 are as follows:

  • All bets that have been placed and confirmed are final and cannot be cancelled by the user except under specifically permitted circumstances such as the available Cash Out function.
  • The results of all matches and games used to determine betting outcomes are based on official results from the relevant sports body or game provider.
  • Ftn111 reserves the right to void bets placed as a result of obvious pricing or odds errors caused by technical or human error.
  • The use of automation software, bots, or other methods to gain an unfair advantage is strictly prohibited and may result in account termination.
  • Any attempt to exploit system vulnerabilities or coordinate wagering activity with others to gain an unfair advantage is a serious violation of these terms.
In the event of a dispute regarding a betting outcome, the decision of the ftn111 review team is final. You may formally submit a dispute via Live Chat within 72 hours of the result being announced.

5. Bonuses, Promotions and VIP Program

Ftn111 offers a variety of bonuses and promotions from time to time, including welcome bonuses, weekly reloads, daily cashback, and exclusive VIP programme rewards. Each promotion comes with specific terms and conditions clearly stated on the relevant promotions page.

General terms applicable to all ftn111 bonuses and promotions:

  • Each bonus has a wagering requirement (rollover) that must be fulfilled before the bonus funds or associated winnings can be withdrawn.
  • Bonuses are valid for one account, one IP address, one device, and one payment method per member.
  • Ftn111 reserves the right to withdraw any bonus granted if abuse or unfair bonus-taking is suspected.
  • All bonuses have a set expiry date. Bonuses not used within the specified period will expire automatically.
  • Some games may not be eligible to contribute toward bonus rollover requirements — please review the detailed terms of each promotion for more information.

The ftn111 VIP Program is designed to reward loyal members with exclusive benefits including higher betting limits, improved cashback rates, personalized bonuses, and a dedicated account manager. VIP program eligibility is based on wagering activity volume and ftn111's discretion.

6. Responsible Betting

Ftn111 takes problem gambling seriously and is committed to providing a safe and responsible entertainment environment. We believe that betting should remain a form of entertainment and not a source of stress or financial hardship.

Self-control tools provided by ftn111 that you can set directly from your account settings:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits to control your spending.
  • Loss Limit: Set the maximum loss amount you are comfortable sustaining within a given period.
  • Play Time Limit: Set a session time limit to avoid playing for extended periods continuously.
  • Account Pause: Your account can be temporarily paused for 24 hours, 7 days, 30 days, or a duration of your choice.
  • Self-Exclusion: Option to fully self-exclude from the ftn111 platform for an extended period if needed.
If you or someone you know has a problem related to betting, please contact the ftn111 support team via Live Chat for more information on available support resources. We are here to help, without judgment.

7. Intellectual Property and Copyright

All content on the ftn111 platform — including but not limited to logos, brand names, graphic designs, user interfaces, text, images, audio and video clips, software, and source code — is the exclusive property of ftn111 and is protected by applicable intellectual property laws.

You are not permitted to:

  • Copying, redistributing, modifying, or commercially exploiting any ftn111 content without prior written consent.
  • Using the ftn111 name, logo, or trademarks for personal advertising or promotional purposes.
  • Mirroring or aggregating ftn111 platform content on any other platform.
  • Using data mining software, web bots, or other automated methods to collect information from the ftn111 platform.

Permitted use of the ftn111 platform is subject to a limited, non-exclusive, non-transferable license that may be revoked at any time, solely for personal and non-commercial purposes.

8. Account Termination and Suspension

Ftn111 reserves the right to suspend or terminate any user's account at any time in the event of a breach of these terms or for other reasonable cause. Actions that may result in such measures include:

  • Identity fraud or providing false personal information.
  • Multiple account ownership.
  • Money laundering or suspicious financial activity.
  • Use of unauthorized software or methods to gain an unfair advantage.
  • Violation of any applicable laws or regulations.
  • Abusive or threatening behaviour directed at ftn111 support staff.

You also have the right to close your account at any time by contacting the ftn111 support team via Live Chat. Before closure, please ensure you have withdrawn all eligible balances from your account in accordance with the applicable withdrawal policy.

9. ftn111 Liability Limits

Ftn111 provides its platform on an "as is" and "as available" basis. While we strive to keep the platform running smoothly and without interruption at all times, we cannot guarantee that our services will always be free from technical errors, outages, or unexpected downtime.

Ftn111 is not responsible for:

  • Losses resulting from technical failures, internet service disruptions, or circumstances beyond our control (force majeure).
  • Loss of anticipated profits, indirect losses, or consequential damages arising from the use of or inability to use the platform.
  • Actions or omissions by third parties including payment providers or game providers.
  • Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.
ftn111's total liability for any claim is limited to the amount you have deposited into your account within the thirty (30) days preceding the bet or event that forms the basis of the claim.

10. Amendments to Terms and Applicable Law

Ftn111 reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior notice. It is your responsibility to review this document periodically to ensure you remain informed of the latest applicable terms.

Amendments to the terms take effect immediately upon being posted on the ftn111 platform unless otherwise stated. Your continued use of the ftn111 platform following any amendment constitutes your acceptance of the revised terms.

These terms and conditions are governed and interpreted in accordance with applicable law. Any dispute arising from these terms or the use of the ftn111 platform shall be resolved through the dispute resolution mechanism established by ftn111 before any formal legal proceedings are initiated.

If you have any questions regarding these terms and conditions, please contact the ftn111 support team via Live Chat, available 24 hours a day, 7 days a week. Our team is ready to assist you in both Malay and English.

Contact us: [email protected] — or use the in-app Live Chat for a fast response in under 2 minutes.
FAQ Terms & Conditions

Answers to the most frequently asked questions by ftn111 members regarding our platform's terms and conditions.

Yes, without exception. ftn111 only accepts registrations from individuals aged 18 and above. This is an absolute requirement enforced to protect minors. During the KYC verification process, you will be asked to submit valid identification documents to confirm your age. Accounts found to be owned by underage individuals will be terminated immediately and all funds will be frozen pending a review.

No. Each user is only permitted to hold one (1) active account at ftn111. Owning multiple accounts is a serious violation of our terms. If you have forgotten your password or login credentials for your existing account, please use the "Forgot Password" function or contact our support team via Live Chat for account recovery assistance.

Standard withdrawals at ftn111 are processed within 5 to 30 minutes. However, withdrawals requiring additional KYC verification or exceeding certain limits may take slightly longer. Please ensure you have completed the identity verification process beforehand to guarantee a smooth and prompt withdrawal without unnecessary delays.

The rollover or re-wagering requirement is the total amount you must wager before bonus funds or associated winnings can be withdrawn. For example, if you receive a RM100 bonus with a 10x rollover, you must place a total of RM1,000 in bets to meet the requirement. The exact rollover requirement for each promotion is clearly stated on the ftn111 promotions page, with no hidden conditions.

To permanently close your ftn111 account, please contact our support team via Live Chat and clearly state your intention. Before the closure is processed, ensure you have withdrawn all eligible funds. Our team will guide you through the closure process and ensure everything is handled transparently. If you are opting for self-exclusion for responsible gambling reasons, this option is also available directly from your account settings.

ftn111 will endeavour to notify members of significant changes via in-app notifications or registered email. However, it is your responsibility to review this Terms and Conditions page from time to time. The latest update date is always displayed at the top of this document. Continued use of the platform after any changes are published constitutes acceptance of the revised terms.

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